Gift Card Terms of Service

Effective Date: 05/03/2026

These Terms of Service (Terms) govern the purchase, use, and redemption of Archies Footwear digital gift cards (Gift Cards) issued for use in the EU. By purchasing or using a Gift Card, you agree to these Terms. If you do not agree, please do not purchase or use a Gift Card.


1. Definition of Gift Card

Gift Card: A digital gift card is a prepaid, stored-value card redeemable only through the Archies Footwear EU website. Non-transferable: Gift Cards are non-transferable and cannot be redeemed for cash except where required under EU or local member state law.


2. Validity Period

Gift Card Expiry: Gift Cards are valid for ten (10) years from the date of purchase. Upon expiry, any remaining balance will be forfeited. .


3. Fees

No Fees: Archies Footwear does not charge activation, maintenance, or inactivity fees on Gift Cards, as required under EU consumer law.


4. Redemption

Online Use: Gift Cards can only be redeemed on the Archies Footwear EU website by entering the 14-digit code at checkout.

Multiple Transactions:
Gift Cards may be used across multiple transactions until the balance is exhausted.Purchases Exceeding Balance: If your purchase exceeds the available balance, the remaining amount must be paid using another accepted payment method.

 Restrictions on Purchase:
 – Gift Cards cannot be used to purchase other gift cards.
 – Archies Footwear may refuse, cancel, or hold any transaction if fraud, misuse, or violation of these Terms is suspected.

To check your balance, please visit the Archies Footwear website or contact customer service.


5. Refunds and Faulty Cards

Gift Cards are non-refundable and cannot be exchanged for cash except where required by EU or member state law.

Faulty Gift Cards: If a Gift Card is faulty or does not function as intended, you are entitled to a remedy under applicable consumer protection laws.  

Returns to Gift Cards

  • For returns due to change of mind, any refund will be issued as store credit to the original Gift Card. This does not extend the original validity period of the card.

  • For refunds required under applicable consumer protection law (for example, for faulty goods), we will provide a remedy that is appropriate and compliant with such law.

  • Where a refund is issued to a replacement Gift Card, it will be subject to a new validity period.

6. Right of Withdrawal

If you purchase a Gift Card online, you have the right to withdraw from the contract within 14 days of receiving the Gift Card without giving any reason, provided the Gift Card has not been used, either in whole or in part.

To exercise the right of withdrawal, you must inform us of your decision by contacting us using the details in the "Contact Us" clause. If you withdraw, we will refund all payments received from you without undue delay and using the same means of payment as you used for the initial transaction.

 

7. Liability

Limitation of Liability: Archies Footwear is not responsible for loss, theft, damage, or unauthorised use of a Gift Card after delivery (including via email or digital wallet), except where required under EU consumer law.

 Lost or Stolen Cards: If your Gift Card is lost or stolen, please contact customer.service@archiesfootwear.eu with proof of purchase. Replacement may be possible at our discretion but is not guaranteed.

 Incorrect Information: Archies Footwear is not liable for errors resulting from incorrect details supplied at purchase, such as incorrect email addresses or delivery information.

Technical Issues: Archies Footwear is not liable for delays or failures caused by technical issues, including email delivery delays or website outages.

Gift Card Value: Archies Footwear is not liable for discrepancies in Gift Card balance unless caused by our error.

Force Majeure: Archies Footwear is not liable for failure to fulfil these Terms due to circumstances beyond our control, including natural disasters, strikes, or system failures.


8. Payment Methods for Gift Cards

Excluded Payment Methods: Gift Cards cannot be purchased using Buy Now, Pay Later (BNPL) services such as Klarna or PayPal Pay in 4. Transactions attempted with these methods may be cancelled.


9. Privacy and Data Security

Archies Footwear processes personal data in accordance with the General Data Protection Regulation (GDPR). This includes the lawful collection, use, storage, and protection of personal information provided during the purchase or redemption of a Gift Card.
 All data will be handled in accordance with our Privacy Policy.


10. Governing Law

These Terms are governed by the laws of Ireland.
 Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ireland. Notwithstanding the above, if you are a consumer residing in a member state of the European Union, you also benefit from any mandatory provisions of, and the right to bring enforcement proceedings in, the laws of your country of residence.

Archies Footwear may amend these Terms when required by EU legislation. Updated Terms will be available on our website, and continued use of a Gift Card constitutes acceptance of any changes.


11. Contact Us

For questions or assistance with your Gift Card, please contact us via live chat or email customer.service@archiesfootwear.eu.